Benihana phased UltiPro rollout over 9 months (2017–2018):
Because restaurant employees rarely sit at computers, the mobile accessibility of UKG Pro was essential. The ability for a server to check their schedule or swap shifts via a smartphone app drove adoption rates and improved employee satisfaction.
Benihana encourages mobile access for convenience, especially for restaurant staff who may not have constant access to a desktop computer.
How to set up the mobile app:
Features on Mobile:
Unlike a standard restaurant, Benihana requires highly skilled chefs who are also entertainers. Recruiting, training, and retaining this specific talent profile requires a robust Talent Management suite—something basic accounting software or generic HR databases could not provide.
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