To ensure a successful installation, verify that your computer meets the following requirements. Connexx 9 is more resource-intensive than previous versions due to its 3D audiogram visualization and real-time data logging.
| Component | Minimum Requirement | Recommended | |-----------|--------------------|--------------| | OS | Windows 10 Pro 64-bit | Windows 11 Pro 64-bit | | Processor | Intel Core i5 8th Gen | Intel Core i7 11th Gen or newer | | RAM | 8 GB | 16 GB | | Storage | 10 GB free SSD | 20 GB free NVMe SSD | | Screen Resolution | 1366 x 768 (HD) | 1920 x 1080 (Full HD) | | USB Ports | 1 x USB 2.0 (for programming interface) | 1 x USB 3.0 | | Bluetooth | Not required but recommended for wireless programming | Bluetooth 4.2+ for AirStream technology |
Important: Connexx 9 is not compatible with macOS or Linux. It is strictly a Windows-based application. If you use a Mac, you must run Windows via Boot Camp or a virtual machine (Parallels/VMware Fusion) – though VM performance for hearing aid programming can be unstable. Connexx 9 Software Download
Before downloading, verify the following baseline specifications:
GN usually releases compatibility patches 3-6 months after a major Windows update. Check the partner portal for "Certified OS Versions". To ensure a successful installation, verify that your
The wizard will present two options:
Right-click the .exe file and select Run as Administrator. User Account Control (UAC) will prompt you – click "Yes". If you answered “No” to any of the above, pause
Some antivirus programs flag specific Connexx drivers (especially the NOAH System Module) as false positives. Temporarily disable real-time protection only during the 15-minute installation window. Re-enable it immediately after.
Navigate to the official WSAudiology download center (e.g., https://www.signia-pro.com or your regional professional portal). Log in using your HSP (Hearing Service Professional) ID and password.
Before clicking that download button, ask yourself these seven questions:
If you answered “No” to any of the above, pause. Contact Signia customer support or an authorized distributor before proceeding.
