1.1. Background IESS administers three key funds: Health Insurance (Seguro de Salud), Pensions (Jubilación), and the Social Risk Insurance (Riesgos del Trabajo). Official communication between administrative units, hospitals, regional directorates, and external affiliates requires a standardized, auditable, and tamper-proof system.
1.2. Problem Statement Legacy on-premise or third-party email solutions present challenges: correo institucional iess office 365
1.3. Objective To design an institutional email system using Office 365 (Exchange Online) that ensures interoperability, security, and management under the @iess.gob.ec domain. | Role | Number of Users (approx
| Role | Number of Users (approx.) | Office 365 License | Mailbox Size | |------|--------------------------|--------------------|---------------| | Administrative Director | 500 | Office 365 E5 | 100 GB | | Medical/Clinical staff | 15,000 | Office 365 E3 | 50 GB | | Operational/HR | 8,000 | Exchange Online Plan 2 | 50 GB | | External contractors | 2,000 | Exchange Online Plan 1 | 20 GB | Por lo general
Auto-archiving: Inactive mailboxes >2 years moved to online archive (unlimited storage via In-Place Archiving).
Por lo general, no. Los jubilados que ya no prestan servicios activos suelen tener cuentas desactivadas. Sin embargo, directivos o asesores externos que mantengan un contrato vigente sí conservan acceso. Para consultas de jubilados, se debe usar los canales de atención al ciudadano.
Existen tres métodos principales para ingresar a su cuenta. A continuación, los detallamos:
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