On the landing page, you will see a field labeled "Application/Reference Number" or "Upload Reference Number."
Yes, for a limited period (usually 7 years) as required by HKMA record‑keeping rules. The images are encrypted and accessible only to authorised compliance staff.
A: Yes, unless the instructions specifically say otherwise. DBS requires both the front (with photo and HKID number) and back (with date of issue and chip number). go dbs com hkcardupload
Click the secure link provided in the message. If you are typing the URL manually, ensure you type it exactly as shown to avoid phishing sites. The official domain will always be under dbs.com.hk.
Jenny received her new DBS Black World Mastercard. The activation letter instructed her to visit go.dbs.com.hk/cardupload. She took a photo of the card front on her iPhone, entered the 8‑digit reference from the letter, and submitted. Within 45 minutes, she received an SMS: “Your card is now active.” On the landing page, you will see a
Always type go.dbs.com/hkcardupload manually into your browser or use the official DBS Hong Kong website’s navigation. Beware of phishing emails—never click links from unsolicited messages claiming to be DBS.
After successful upload, you will see a confirmation message with a reference number. Save or screenshot this reference number for future communication with DBS customer service. A: Yes, unless the instructions specifically say otherwise
JPG, PNG, and PDF are most common. GIF and BMP are usually rejected.