Disconnect the power adapter. Wait 30 seconds. If your DVR has an internal battery (CR2032), removing it for 5 minutes can sometimes clear CMOS, but this rarely clears the admin password.
If you're looking to repack firmware or recover your DVR:
After successful flashing, remove the USB drive. The password should now be reset to one of these defaults (try in this order):
If you want model-specific steps, provide the exact HiSharp DVR model number and whether you own the device; I’ll give the most relevant safe procedure.
To reset the password for a Hi Sharp DVR, you can use the built-in "Forget Password" feature or contact their technical support with specific device information. Password Reset Methods Dynamic Code Method: Navigate to the login screen on your DVR monitor. Click on Forget Password and then Retrieve Password. Select the Dynamic Code page.
Take a photo or screenshot of this page and send it to your regional distributor or seller.
Alternatively, email the screenshot along with your region, model number, and serial number to the Hi Sharp Support Team.
Default Credentials: If the device has been factory reset or is being set up for the first time, try the following common default settings: Username: admin Password: 123456
Physical Factory Reset: For some H.264 based DVR models, removing the CMOS battery (the coin-sized battery on the motherboard) for 5–10 minutes while the device is unplugged may reset the system clock and return settings to factory defaults. Mobile Apps & Tools
Hi Sharp utilizes specific applications and software for device management:
Mobile Apps: Use Hi Sharp EX or Superlive Plus (available on iOS and Android) to manage your DVR remotely. hi sharp dvr reset password repack
PC Software: You can download the IP Tool (version 2.0) from the Hi Sharp Download Center to search for and manage DVR/NVR devices on your network.
How to Reset DVR to Factory Default without Password? - Reolink
Resetting a Hi Sharp DVR password generally requires using the device's built-in "Retrieve Password" function or contacting technical support for a dynamic code. Method 1: Using the "Retrieve Password" Feature
Most modern Hi Sharp recorders include a self-service option on the login screen. Access Login Screen : Go to the main menu login page on your DVR. Retrieve Password : Click on the Forgot Password Retrieve Password Generate Dynamic Code : Select the Dynamic Code Dynamic Password
option. This will display a unique code or a QR code on your screen. Contact Support Take a clear photo or screenshot of this dynamic code page. Email the photo along with your device’s Model Number Serial Number sales@hisharp.com.tw or contact your regional distributor.
Alternatively, call technical support if a local number is provided on your screen (e.g., some regions use 9500123850). Apply Temporary Password
: Once you receive the dynamic password from support, enter it into the password field to gain access and set a new permanent password. www.hisharp.com Method 2: Testing Default Passwords
If you are performing a first-time setup or the device was recently reset, try the manufacturer's defaults: Default Username Default Passwords www.hisharp.com Method 3: Hardware Reset (For Advanced Users)
If software methods fail, some models allow a physical reset via the motherboard. Internal Reset Button
: Power on the DVR, open the casing, and locate a small button on the PCB labeled "Reset." Press and hold it for 10–15 seconds until you hear a beep. CMOS Battery Removal Disconnect the power adapter
: Power off the DVR and remove the small circular battery (CR2032) from the motherboard for about 30 seconds. This may reset the system clock, which can sometimes allow older "super passwords" based on the date to work. Manufacturer Support Details Contact / Detail Official Email sales@hisharp.com.tw Support Page Hi Sharp Intelligence FAQ Mobile Apps Hi Sharp EX Superlive Plus
Performing a factory reset via a physical button may revert your network settings, but it typically does delete your recorded video footage. Super Password calculation steps for a particular model year? How to Reset DVR Password 11 Jan 2021 —
If you’ve found yourself locked out of your Hi Sharp DVR , it can feel like a high-stakes puzzle. Whether you're trying to reclaim access or performing a "repack" (restoring the system to its original factory state), there are several reliable ways to reset the password. 1. Try the Factory Defaults First
Before attempting more complex resets, try the standard factory credentials. Many Hi Sharp models ship with these defaults: Username: admin Password: 123456 2. Digital Recovery via "Dynamic Code"
Modern Hi Sharp devices often use a Dynamic Code system for security. This is generally the most effective "soft" reset method: Navigate to the Login screen on your DVR. Click "Forgot Password" or "Retrieve Password."
Select the "Dynamic Code" page. A unique code or QR code will appear on the screen.
Screenshot this page and email it to your regional distributor or the official support team at sales@hisharp.com.tw.
Include your model number and serial number in the email. They will provide a temporary code to unlock the device. 3. Hardware-Level "Repack" (Hard Reset)
If you cannot access the software menus, you may need to perform a physical reset on the DVR’s motherboard.
Internal Reset Button: Many units have a small button inside the casing. Power off the device, press and hold this button, then power the unit back on while holding it for about 10–30 seconds. Legitimate ways to reset a Hi Sharp DVR password:
Jumper Pins (G1): If there is no button, look for two pins labeled "G1" or similar on the PCB. You can "short" these pins using a conductive material (like a screwdriver tip) while powering on the device to trigger a factory reset. 4. Third-Party Recovery Tools
For older or specific "repack" versions of Hi Sharp systems (often rebranded as Ray Sharp), certain network tools may help:
Super Password Apps: Some mobile apps can generate a "master password" based on the serial number or the current date shown on your DVR screen.
Network Scanners: Technical users sometimes use tools like the Ray Sharp DVR Password Retriever to identify credentials over a local network, though this is primarily for older firmware versions.
A Note on "Repacking": A factory reset (repack) typically restores all system settings to default but often does not delete your recorded video files. However, it is always best to verify this with your specific manual to avoid accidental data loss. FAQ - Support | HI SHARP INTELLIGENCE
Important caution:
Legitimate ways to reset a Hi Sharp DVR password:
If you’ve lost the admin password and can’t reach the original vendor, the safest approach is to replace the DVR or have a professional technician reset the firmware via serial console (requires technical skill and is model-specific).
Before attempting any reset or modification:
If these methods do not work, consider:
Warning: Proceed at your own risk. Incorrect usage can erase your hard drive, brick the DVR, or void any remaining warranty.