This works on older models. It attempts to reset the settings to factory default.
If your DVR is connected to the internet and you have it linked to a mobile app (like XMeye, gDMSS, or the specific Sharp app):
If the above fails, you may need to open the DVR case.
If you tell me the exact HiSharp DVR model (from the label) and whether you’re willing to factory-reset the device, I can provide model-specific steps.
To reset the password on a Hi Sharp DVR , you typically need to use their proprietary "IP Finder" software or a physical reset method. Because security protocols can vary by firmware version, here is the most effective process to follow: 1. Try Default Credentials
Before performing a full reset, check if the device is still using factory settings. According to the Hi Sharp FAQ (or leave it blank) www.hisharp.com 2. Use the "IP Finder" Tool
Hi Sharp provides a specific utility to manage their devices over a Local Area Network (LAN). software from the Hi Sharp Support Page
Connect your PC to the same network as the DVR and run the software to locate the device.
Look for a "Forgot Password" or "Reset" option within the tool. This often generates a temporary code or requires a QR code scan. 3. Hardware Reset (Physical)
If you cannot access the software, a hard reset will revert the device to factory defaults: Locate the Reset Button: hi sharp dvr reset password upd
This is usually a small pinhole button on the back of the unit or occasionally on the motherboard inside the casing. The Procedure: Power off the DVR. Press and hold the While holding the button, power the DVR back on. Continue holding for 15–30 seconds until you hear a beep or see the status lights flash. 4. Technical Support "Super Password"
If the above steps fail, you may need a dynamic "Super Password" based on the current date displayed on your DVR's monitor. exact date and time shown on the DVR screen. Contact your local distributor or Hi Sharp Technical Support with the device's Model Number Serial Number
. They can provide a one-day master code to bypass the lock. Learn more FAQ - Support | HI SHARP INTELLIGENCE
If you have forgotten your Hi Sharp DVR or NVR password, you can reset it by following the manufacturer's official "Dynamic Code" procedure. Because Hi Sharp devices often require dealer-level authorization for security, you will likely need to coordinate with your regional distributor. Method 1: Using a Dynamic Code (Recommended)
This is the standard software-based reset for modern Hi Sharp recorders.
Locate Password Reset: On the DVR/NVR login screen, click on Forgot Password.
Navigate to Retrieve Password: Go to the Retrieve Password section and select the Dynamic Code page.
Capture the Code: Take a clear photo or screenshot of the Dynamic Code and the QR code (if displayed) on your monitor.
Contact Support: Send this image, along with your device's model number and serial number, to your regional distributor or seller. This works on older models
If you cannot find your seller, you can contact sales@hisharp.com.tw for assistance.
Enter the New Code: Once support provides a one-time dynamic password, enter it into the DVR to gain access and set a new permanent password. Method 2: Default Credentials
If the device has never been configured or was recently factory reset, try the factory default credentials: Username: admin Password: 123456 Method 3: Physical Reset (Hardware)
For older models or if software methods fail, some devices have physical reset options:
Reset Button: Check the back or the internal motherboard for a small Reset button or pinhole. With the power on, press and hold this button for 5–30 seconds until the device reboots.
G1 Jumper: Some boards feature two pins labeled G1. Shorting these pins with a conductive material while powering on the device and waiting for 60 seconds may trigger a factory reset. Summary of Important Details Information Official Site Hi Sharp Support Support Email sales@hisharp.com.tw Required Info Model Number, Serial Number, Dynamic Code Screenshot FAQ - Support | HI SHARP INTELLIGENCE
If you are setting up the device for the first time or if it was recently factory reset, it may still be using the manufacturer's default settings. Default Username: admin Default Password: 123456
Alternative Passwords: Try 1234, admin, 888888, or leaving the password field blank. 2. Request a Dynamic Recovery Code
Modern Hi Sharp recorders (NVRs and DVRs) feature a "dynamic code" recovery method. This is the most secure and recommended way to reset a forgotten password. Navigate to the System Login screen on your DVR. Click on Forget Password or Retrieve Password. If your DVR is connected to the internet
Locate and click the Dynamic Code page. A unique recovery code or QR code will appear on the screen.
Take a photo of this page, ensuring the serial number and current system date are visible.
Send this information to your regional distributor or contact Hi Sharp official support at sales@hisharp.com.tw.
Once they verify your ownership, they will provide a temporary master password valid for that specific date. 3. Hardware Reset (Internal Button or Jumper)
If you cannot access the software menu, you can perform a hardware reset by opening the unit. Note: Opening your DVR may void its warranty. FAQ - Support | HI SHARP INTELLIGENCE
A factory reset clears all settings (including recordings and network configuration) and restores default admin credentials.
Common factory-reset methods:
After reset, try default credentials (see Option 1).
Most Hi Sharp DVR systems come with a built-in reset feature that allows you to reset the password using the device's menu. Here's how:
