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If the computer is managed by a Kaspersky Security Center (KSC) server:
Kaspersky provides an official tool named klak (Kaspersky Lab Administrator Kit) to reset or remove the forgotten password. This tool works locally on the machine where Kaspersky Endpoint Security 11 is installed.
What you need:
Step-by-Step Procedure:
Run klak as Administrator:
Remove the password:
Restart the service manually if needed:
After restart, the password protection will be removed. You can then set a new password in the application settings.
A: You did not enable Safe Mode with Command Prompt OR the system has Secure Boot + BitLocker. You must physically disable Secure Boot in BIOS temporarily.
A: Method 1 (KLBKARx) is deprecated for 11.6+. For versions 11.6 – 11.11, you must use Method 3 (KSC policy push). Registry edits were disabled by Kaspersky in 11.3.0.
If the computer is managed by a Kaspersky Security Center (KSC) server:
Kaspersky provides an official tool named klak (Kaspersky Lab Administrator Kit) to reset or remove the forgotten password. This tool works locally on the machine where Kaspersky Endpoint Security 11 is installed.
What you need:
Step-by-Step Procedure:
Run klak as Administrator:
Remove the password:
Restart the service manually if needed:
After restart, the password protection will be removed. You can then set a new password in the application settings.
A: You did not enable Safe Mode with Command Prompt OR the system has Secure Boot + BitLocker. You must physically disable Secure Boot in BIOS temporarily. If the computer is managed by a Kaspersky
A: Method 1 (KLBKARx) is deprecated for 11.6+. For versions 11.6 – 11.11, you must use Method 3 (KSC policy push). Registry edits were disabled by Kaspersky in 11.3.0.