Jarvis | Jasa Raharja

Part of the Jarvis ecosystem includes the J-Ris (Jasa Raharja Intelligent System) mobile app. Through this app, users can:

| Old System | Jarvis Solution | | :--- | :--- | | Victims waited 7-14 days for claims. | Claims processed in < 24 hours. | | Families had to travel to branch offices. | Claims submitted from hospital bed via tablet. | | Lost police reports stalled claims. | Police data synced directly via API. | | Heirs didn't know their claim status. | SMS/App notifications at every step. | jarvis jasa raharja

With manual systems, there were risks of "brokers" or middlemen charging fees to expedite claims. Jarvis is a direct system. Communication happens between the hospital, police, and Jasa Raharja server. There is no room for petty bribery or extortion. Part of the Jarvis ecosystem includes the J-Ris

| Metric | Target | |--------|--------| | Response time (first reply) | < 3 seconds | | Claim status accuracy | 100% | | User task completion rate | > 85% | | Bahasa Indonesia understanding | > 90% intent match | | Escalation to human agent | < 15% | | | Families had to travel to branch offices