Power Closing Handling Objection By Dr Rizal Naidu Top -
When a prospect objects, most salespeople try to make the objection smaller. Dr. Naidu does the opposite.
Why this works: By amplifying the objection, you disarm the prospect. They expected a fight; you gave them agreement. Now, they have to convince you why they should buy.
The final step in power closing handling objection by Dr. Rizal Naidu is silence. After Step 2, you stop talking. You look warmly at the prospect. You do not fill the void. The prospect's brain, uncomfortable with silence, will rationalize the purchase for you.
"The first person who speaks after the objection loses." – Dr. Rizal Naidu
Dr. Rizal Naidu often begins his session by calling a volunteer to the front of the room. Let’s call the volunteer Ahmad.
Ahmad is a struggling salesperson. His biggest complaint? "My product is too expensive. Customers always say they can get it cheaper elsewhere. I can’t close because of the price." power closing handling objection by dr rizal naidu top
Dr. Rizal looks at Ahmad and hands him a simple object—let’s say, a sophisticated hydraulic jack or a heavy tool.
The Setup: "Ahmad," Dr. Rizal says, "Imagine you are a service technician. You are standing in front of a massive industrial crane at a busy shipping port. This crane is broken. It is holding a container worth millions of dollars suspended in the air. If it isn't fixed in the next 30 minutes, the entire port shuts down, and the company loses half a million dollars in penalties."
"The crane has a massive gear stuck. It needs a specialized hydraulic jack to push it back into place. You have the jack in your hand. It costs $5,000."
The Conflict: "The Port Manager runs up to you, sweating and panicked. He sees the jack and shouts, 'Thank god you’re here! Wait... $5,000 for that little jack? My supplier offers a similar jack for $500! Why should I pay you $5,000? That’s daylight robbery!'"
Dr. Rizal turns to Ahmad. "Ahmad, you are the technician. The customer is objecting to the price. He says your competitor is $4,500 cheaper. How do you handle this objection?" When a prospect objects, most salespeople try to
The Mistake (The Average Salesperson): Ahmad, thinking like a typical salesperson, pauses and says, "Well... maybe I can ask my boss for a discount? Or I can explain that our jack is made of better steel?"
Dr. Rizal stops him immediately.
"That," Dr. Rizal says, "is why you are not closing. You are fighting the objection on logic. You are trying to justify the price of the metal. But the customer doesn't care about the metal. He cares about the crane."
The Lesson (The Power Close): Dr. Rizal explains the reality of the situation. The customer is not buying a hydraulic jack. If he wanted a jack, he would have bought the $500 one online last week.
He is buying a solution to a $500,000 problem. Why this works: By amplifying the objection, you
Dr. Rizal turns back to the audience and delivers the Power Close:
"You look the Manager in the eye, hand him the jack, and say:"
'Sir, you are absolutely right. My competitor sells a jack for $500. It is a great price. So here is what I suggest: Call the $500 guy. Ask him to come here in the next 20 minutes to fix this crane. If he can do it, you save $4,500. But if he can’t show up, or if his jack breaks under this pressure, that container falls, the port shuts down, and you lose $500,000. I am here right now, and my jack is guaranteed to work. Do you want to save $4,500, or do you want to save your job?'
The Result: The Manager snatches the jack. He signs the invoice. The objection vanishes.
Dr. Rizal Naidu teaches that top closers move the conversation from "price" to "self-image."
Suddenly, the objection about money becomes an objection about their own identity. A top performer doesn't want to look like a coward.