| Problema | Posible solución | | :--- | :--- | | El programa no detecta la impresora | Cambia el puerto USB, reinicia la PC y la impresora, o desinstala drivers viejos de Epson. | | Error "Communication error" | Asegúrate de que no haya otro software de Epson abierto (como el Monitoring Tool). | | El contador no baja a cero | Intenta usar la opción "Initialization" en lugar de "Reset". Algunas versiones requieren ingresar un código especial (busca en foros). | | Windows bloquea el programa | Desactiva Windows Defender o SmartScreen temporalmente. Es un falso positivo. |
El software en sí es seguro para la lógica de la impresora, pero hay un riesgo físico: las almohadillas reales podrían saturarse después de varios reseteos. Si nunca las has limpiado o reemplazado, te recomendamos: | Problema | Posible solución | | :---
This error has two parts:
Risk Warning: Resetting the software counter without cleaning/replacing the physical pads can eventually lead to ink overflowing inside the printer, damaging your desk or the printer's electronics. If your printer is very old or has printed a huge amount, consider having the pads physically cleaned or replaced by a technician. El software en sí es seguro para la
| Risk | Consequence | Mitigation | | :--- | :--- | :--- | | Flooding | Actual ink overflows onto desk/floor if pads are truly full. | Open the printer, remove/clean pads, or replace absorbent material before resetting. | | Bricking | Permanent motherboard lock (waste counter hits hardware max ~100%). | Do not reset more than 3-4 times without physically cleaning pads. | | Virus Risk | Malware disguised as the adjustment program. | Download only from reputable printer forums (e.g., 2manuals, printerknowledge). Scan file before use. | | Warranty | Voided manufacturer warranty. | Use only if out of warranty or prepared to accept void. | This error has two parts: