Upaep — Respondus Lockdown Browser

Solution: This is often a bandwidth issue. UPAEP recommends a minimum of 5 Mbps upload/download. Reset your router or use an ethernet cable. Avoid taking exams on UPAEP’s public Wi-Fi in the Biblioteca Central during peak hours (12 PM – 2 PM).

Even the best tech fails. Here are the most frequent issues reported by UPAEP students and how to solve them.

  • Integrates with LMS platforms (e.g., Moodle, Blackboard, Canvas) so exams launch inside LDB.
  • Works with Respondus Monitor for automated webcam recordings during exams (video-only, optional instructor settings vary).
  • Prevents browser navigation, new tabs, and access to other websites or resources while the exam is active.

    • The browser creates a controlled testing environment through the following restrictions:

    "Evaluating the Effectiveness and Student Perceptions of Respondus Lockdown Browser at UPAEP: Balancing Academic Integrity and User Experience" respondus lockdown browser upaep

  • Install LockDown Browser

  • System & camera checks

  • Taking the exam

  • After the exam

    • Solution: Give Respondus permission. On Mac, go to System Settings > Privacy & Security > Camera and ensure Respondus is toggled ON. On Windows, ensure your antivirus isn’t blocking the camera.

    Some UPAEP professors enable Respondus Monitor, which uses your computer’s webcam to record you during the exam. This is common for final exams or high-stakes quizzes. Solution: This is often a bandwidth issue

    What UPAEP’s Monitor does:

    Important Note for UPAEP Students: Mexican privacy laws (LFPDPPP) require UPAEP to disclose how your video data is stored. Typically, recordings are stored on UPAEP’s servers for one academic cycle and then deleted.