Shadow Of The Tomb Raider Failed To Load Profile -
If nothing works, you can still:
Would you like help locating your save backups or resetting only the profile without losing game progress?
The "Failed to load profile" error in Shadow of the Tomb Raider is often caused by a corrupt profile.dat
file or synchronization issues between your local computer and the cloud. Quick Fix: Reset the Profile File
Most players resolve this by deleting the local profile file and allowing the game to regenerate it. This usually
delete your actual save progress, though backing up your data first is highly recommended. Steam Community Back up your saves Navigate to:
C:\Users\[YourName]\Documents\Shadow of the Tomb Raider\[LongNumber]
Copy the entire folder and paste it in a safe place, like your Desktop. Disable Cloud Sync : Right-click the game in your Properties > toggle off Steam Cloud Epic Games
: Close the launcher and clear its cache if necessary by deleting folders in %localappdata%/EpicGamesLauncher Delete the corrupted file
In the original folder from Step 1, find and delete the file named profile.dat Launch the Game shadow of the tomb raider failed to load profile
Start the game; it should act as if it's the first time you've played. Once at the main menu, check if you can now Re-enable Cloud Sync (Optional)
If the game works, you can turn Cloud Sync back on. Ensure you choose to sync local files to the cloud
if prompted to avoid overwriting your fix with the old corrupted cloud data. Alternative Solutions
The "Failed to load profile" error in Shadow of the Tomb Raider
is a common glitch typically caused by a corrupted profile.dat file, which stores your configuration and progression data.
To resolve this issue and regain access to your saves, follow these steps: 1. Back Up and Delete Corrupted Profile
Before making changes, manually back up your data to prevent permanent loss.
Locate the Save Folder: Navigate to C:\Users\[YourName]\Documents\Shadow of the Tomb Raider\[UniqueNumber].
Create a Backup: Copy the entire folder to your desktop or another safe location. If nothing works, you can still:
Delete the Corrupted File: In the original folder, find and delete only the profile.dat file. 2. Disable Cloud Synchronization
The error often persists because the platform (Steam or Epic) automatically re-downloads the corrupted file from the cloud. For Steam: Right-click Shadow of the Tomb Raider in your Library. Select Properties > General. Toggle off Steam Cloud.
Launch the Game: Start the game. It should now launch as if for the first time, but your existing save slots should still be visible and accessible. 3. Restore Cloud Sync (Optional)
Once you have confirmed the game loads correctly and you have reached a new save point:
Exit the game and re-enable Steam Cloud in the Properties menu.
When prompted about a "Cloud Sync Conflict," choose to upload your local files to the cloud to replace the corrupted version. Alternative Fixes
If the steps above do not work, consider these additional troubleshooting methods:
Antivirus Exclusions: Add the game's folder and .exe as an exclusion in your antivirus or Windows Defender Ransomware Protection, as these can block the game from reading the profile folder.
Verify Game Files: Use the "Verify integrity of game files" feature in Steam to repair any missing or corrupted installation data. Would you like help locating your save backups
Run as Administrator: Right-click the game's executable (SOTTR.exe) in the installation folder, select Properties > Compatibility, and check Run this program as an administrator.
Have you checked if your antivirus is currently blocking the game's save folder?
The "Shadow of the Tomb Raider failed to load profile" error can be frustrating, especially if you're eager to dive back into the game. This issue might stem from various causes, ranging from corrupted game files to issues with your graphics drivers or even problems with the game's installation. Let's explore some troubleshooting steps and potential solutions to help you get back into the game.
In rare cases, your actual Windows user account is corrupt. Create a new local Windows admin account, log into it, install Steam/Epic, and launch Shadow of the Tomb Raider. If the error vanishes, you need to migrate your data to a new Windows profile.
If you’ve tried everything and your profile is truly corrupted, you have two last-resort recovery options.
Temporarily move saves to isolate the issue.
If the Steam client believes a sync is happening when it is not, the download cache must be cleared.
There are no official save editors, but the community has built tools like Tomb Raider Save Manager (available on Nexus Mods). These can extract partial data from a corrupted profile.dat and merge it into a new one.
Be careful: Only download these from trusted sources. Scan for viruses. Use only to extract backup data, never to modify online leaderboard profiles.