*Note: If none of these steps resolve the
The Issue: The QVW file is damaged. This can happen from a crash during a save or a bad antivirus scan. The Fix:
If you are using the web browser (AJAX/WebView) instead of the IE Plugin, "The document failed to load" can also be caused by:
Fix: Use the Developer Tools (F12) in Chrome. Go to the "Network" tab. Reload the document. Look for any request that returns HTTP 403, 500, or times out (red text). That URL contains the real error.
Corrupt cached data is a notorious culprit.
If the document runs a macro in the Document_Open or Document_OnPostReload events, a broken macro can halt the load.
How to fix:
Follow these steps in order.
