The Hardware Information Does Not Match With Your Dongle | Please Contact Autodata

Contact Autodata support if any of the following apply:

AutoData now offers web-based subscriptions (AutoData Online) that do not use physical dongles. The error "hardware information does not match" does not exist in the cloud version. The trade-off is you need constant internet access. Contact Autodata support if any of the following

This error is a security measure. Autodata uses the USB dongle as a physical "key" to verify that the software is licensed. The error implies one of three things: Contact Autodata support if any of the following