V380 Firmware 100%
For advanced users only. This requires serial TTL or a Windows PC running HiSilicon HiTools. Used when the camera is "bricked" (no LED, no voice).
Cause: The firmware reset the Wi-Fi region or channel. Fix: Perform a hardware reset: Press and hold the reset button (pinhole) for 20 seconds while powered on. Then re-add the camera.
Older firmware may lack:
Up-to-date firmware is essential for:
Since "V380" is just the app name, you need to know the manufacturer of the actual hardware. v380 firmware
Method A: Check the label Look at the sticker on the bottom or back of the camera. You are looking for a Model Number (e.g., DH-ZK002, V380-I5, etc.) and a Manufacturer Name.
Method B: Check via the App (Android only) Some versions of the Android app allow you to see the chipset. For advanced users only
Example HTTP API command (common):
http://192.168.1.100/webcapture?command=snap&channel=1
http://192.168.1.100/get_params?system.info
Most V380 cameras run on two different apps: Cause: The firmware reset the Wi-Fi region or channel
Check your current version: